Refund Policy
Last updated:
1. Non-drop views
Our views are non-drop, so the views you buy stay on your video. If you ever notice a problem with an order, send us your order reference and we check it.
2. When you get a full refund
- We cannot deliver your order because of a problem on our side.
- Delivery has not started within 24 hours after your payment was confirmed, and your link is valid and public.
- You were charged twice for the same order.
3. When we cannot refund
- The link you sent was private, deleted or wrong, and you did not send a correct link after we asked.
- The order was already delivered in full to the link you gave us.
- You made your account or video private during delivery, so the views could not be delivered.
4. How to ask for a refund
Contact us by email at support@viewsrush.com with your order reference (it starts with VR-), the TikTok link and a short note on what happened. Our support team is available 24/7.